Changelog
b+s Partner Messaging for Webex Connect 1.3
Release Date: 2026-05-22
Minor release of the b+s Partner Messaging for Webex Connect.
Supported Channels: SMS (new), Webex Connect Live Chat, Apple Messages for Business.
New features and improvements
- Support SMS Channel
- Store SMS delivery updates from Webex Connect in Salesforce
- End a Messaging Session
- Fix encoding issues from Webex to Salesforce
- Encode additionalParams to support non-ISO characters
- UNABLE_TO_LOCK_ROW on access_token update
- Add support for multi configuration record per channel
- Enhance debugging with Logger
- Remove MessagingSession references to avoid installation issues in orgs without Digital Engagement
b+s Partner Messaging for Webex Connect 1.2
Release Date: 2025-12-08
Minor release of the b+s Partner Messaging for Webex Connect.
New features and improvements
- Reduce the number of logins to the connected app used for Service Interaction API.
b+s Partner Messaging for Webex Connect 1.1
Release Date: 2025-10-31
Minor release of the b+s Partner Messaging for Webex Connect.
New features and improvements
- Mutual TLS Authentication (mTLS) for secure communication between Salesforce and Webex Connect.
b+s Partner Messaging for Webex Connect 1.0
Release Date: 2025-10-20
First Release for b+s Partner Messaging for Webex Connect. Supported Channels: Webex Connect Live Chat & Apple Messages for Business.
New features and improvements
- 110: Support Mobile & Web Chat channel for OTT
- 104: Use Webex Connect API for BYOC/CCaaS
- 159: As a developer, I want to handle Webex Connect error codes and display a message to the user
- 3: As an admin, I want to use Salesforce Certificate and Key Management
- 45: As an agent, I want to send attachments to customers
- 47: As an admin, I want to configure additional variables to be passed from Webex Connect to Salesforce for BYOOTT
- 133: As a Webex Connect admin, I want to be informed when a Salesforce session is closed
- 134: As a Webex Connect admin, I want to be informed when a Salesforce participant gets added or removed from a session
- 156: As a Webex Connect admin, I want to improve the params of the End Chat custom event