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Version: 6.0

Changelog

b+s Partner Messaging for Webex Connect 1.3

Release Date: 2026-05-22

Minor release of the b+s Partner Messaging for Webex Connect.

Supported Channels: SMS (new), Webex Connect Live Chat, Apple Messages for Business.

New features and improvements

  • Support SMS Channel
  • Store SMS delivery updates from Webex Connect in Salesforce
  • End a Messaging Session
  • Fix encoding issues from Webex to Salesforce
  • Encode additionalParams to support non-ISO characters
  • UNABLE_TO_LOCK_ROW on access_token update
  • Add support for multi configuration record per channel
  • Enhance debugging with Logger
  • Remove MessagingSession references to avoid installation issues in orgs without Digital Engagement

b+s Partner Messaging for Webex Connect 1.2

Release Date: 2025-12-08

Minor release of the b+s Partner Messaging for Webex Connect.

New features and improvements

  • Reduce the number of logins to the connected app used for Service Interaction API.

b+s Partner Messaging for Webex Connect 1.1

Release Date: 2025-10-31

Minor release of the b+s Partner Messaging for Webex Connect.

New features and improvements

  • Mutual TLS Authentication (mTLS) for secure communication between Salesforce and Webex Connect.

b+s Partner Messaging for Webex Connect 1.0

Release Date: 2025-10-20

First Release for b+s Partner Messaging for Webex Connect. Supported Channels: Webex Connect Live Chat & Apple Messages for Business.

New features and improvements

  • 110: Support Mobile & Web Chat channel for OTT
  • 104: Use Webex Connect API for BYOC/CCaaS
  • 159: As a developer, I want to handle Webex Connect error codes and display a message to the user
  • 3: As an admin, I want to use Salesforce Certificate and Key Management
  • 45: As an agent, I want to send attachments to customers
  • 47: As an admin, I want to configure additional variables to be passed from Webex Connect to Salesforce for BYOOTT
  • 133: As a Webex Connect admin, I want to be informed when a Salesforce session is closed
  • 134: As a Webex Connect admin, I want to be informed when a Salesforce participant gets added or removed from a session
  • 156: As a Webex Connect admin, I want to improve the params of the End Chat custom event