Uninstall the package
A BYOOTT package can be uninstalled as long as its Messaging Channels are de-activated and unlinked from their Conversation Channel Definition record.
Uninstall b+s Partner Messaging for Webex Connect
Deactivate and Unlink Messaging Channels
- Open
Setup > Messaging Settings - Click on the active Messaging Channel created from the b+s Partner Messaging for Webex Connect package
- On the top right of the page, click on the arrow next to "Active" and click on "Deactivate"
- In the
Messaging Settingssection, click on theEditbutton - The unlink icon appears next to the
Conversation Channel Definitionfield - Click on the unlink icon
- A dialog with title
Unlink Conversation Channel Definition?opens, click onUnlinkbutton - Click on the
Savebutton
Uninstall the package
- Open
Setup > Installed Packages - Click on
Uninstallnext to theb+s Partner Messaging for Webex Connectpackage