Connects for Salesforce
Product Documentation
User manual
A good user manual is the be-all and end-all. If you are a contact center agent, here you will find easy to understand yet detailed information on how to use b+s Connects for Salesforce.
Go to the Agent Guide
Installation & Configuration
We offer a highly flexible solution that can be customized according to the needs of your business. If you are an administrator, you will find all relevant information pre-filtered here:
Go to the CRM Installation Guide
Go to the CRM Configuration Guide
Go to the CC Administrator Guide
Features & Changes
If you are thinking about using b+s Connects for Salesforce, you will find useful information about the functionality and an exact change log in the following documents:
Features and Limitations
Changelog