711 Outbound Campaign Status
Definition
This report shows key data for the Outbound Option in real time per campaign (load since initial import, current daily values on the basis of the Central Controller since midnight).
Main data source: Campaign_Query_Rule_Real_Time
Screenshots
Field description
| Field name | Description | Formula |
|---|---|---|
| CampaignID | ID of dialer campaign | |
| CampaignName | Configured name of dialer campaign | |
| CampaignDescription | Description of the campaign | |
| CampaignStatus | Status of the campaign ("enabled" if active, "disabled" if inactive) | |
| TotalRecordsImported | Total amount of successfully loaded contacts since the last initial import | |
| RecordsOpen | Number of open contacts that are yet to be dialed | |
| PerRecordsOpen | Percentage of open contacts that are yet to be dialed | RecordsOpen / TotalRecordsImported |
| RecordsAnswered | Number of contacts that have been answered by any person | |
| PerRecordsAnswered | Percentage of contacts that have been answered by any person | RecordsAnswered / TotalRecordsImported |
| RecordsClosed | Number of contacts that have not been answered by any person and thus have been closed | |
| PerRecordsClosed | Percentage of contacts that have not been answered by any person and thus have been closed | RecordsClosed / TotalRecordsImported |
| Zone1StartTime | Starting time of zone 1 in HH:MM string format ("disabled" if zone is inactive) | |
| Zone1EndTime | Ending time of zone 1 in HH:MM string format ("disabled" if zone is inactive) | |
| Zone1Duration | Duration of zone 1 in seconds (0 if zone is inactive) | |
| Zone2StartTime | Starting time of zone 2 in HH:MM string format ("disabled" if zone is inactive) | |
| Zone2EndTime | Ending time of zone 2 in HH:MM string format ("disabled" if zone is inactive) | |
| Zone2Duration | Duration of zone 2 in seconds (0 if zone is inactive) |