DataStore
The configuration of DataStore is stored in the configuration-file (.ini). The installation program creates this file with the settings provided during setup. The configuration of DataStore can be adjusted by editing this configuration-file. The service must be restarted for the changes to take effect. If a setting is not found, the program’s default value is used.
Only the configuration keys in the [Dynamic]- section are read dynamically, and the service must not be restarted for the changes to take effect.
Unless explicitly specified by a command line argument, the path to the .ini file is the name of the executable file with the .exe extension replaced by “ini” and the instance name used as suffix.
C:\ProgramData\BucherSuter\MCAforSAP\MultiChannelComponents\DataStore\DataStore_SAP1.ini
To view and manually configure DataStore it is necessary to edit the configuration-file. It is suggested to back up the original file before editing it. The configuration-file can be edited with any text editor like Notepad.
[LOGGER]
Path
Default : C:\ProgramData\BucherSuter\logfiles\MCAforSAP\
Range : not available
Description : Path to log file
FileSize
Default : 100MB
Range : not available
Description : Maximum log file size
MaxBackupIndex
Default : 10
Range : 1-50
Description : Number of log files
[Config]
DeleteTimeout
Default : 1800
Range : 1-14400
Description : Timeout (in seconds) defining how long one data object (one object per transfer or conference is needed) is stored in the DataStore after a call, chat or action item has ended. After this period, the data object is discarded
DllParameter
Default : empty
Range : not available
Description : Optional parameters for IcmDsServiceDll.dll
ExpirationTimeout
Default : 1800
Range : 60 – 21600000
Description : Timeout (in seconds) which defines how long one data object (one object per transfer or conference is needed) is stored in the DataStore while the call, chat or action item is in progress. After this period, the data object will be discarded
RemoteConsolePort
Default : 42030
Range : 1024-65535
Description : Service port number of the DataStore remote console
RemoteConsoleEchoOn
Default : 0
Range : 0,1
Description : Echo on. Used by remote console.
ServicePort
Default : 42029
Range : 1024-65535
Description : Port number of DataStore for the communication to CRMConnectorSAP
RemoteWebServerPort
Default : 0
Range : 1024-65535
Description : Service port number of the DataStore remote web service
RemoteConsoleEchoOn
Default : 0
Range : 0,1
Description : Echo on. Used by remote console. 0: off, 1: on
ServicePort
Default : 42029
Range : 1024-65535
Description : Port number of DataStore for the communication to CRMConnectorSAP
RemoteWebServerPort
Default : 0
Range : 1024-65535
Description : Service port number of the DataStore remote web service (Recommended: 42028)
[Dynamic]
AutoUpdate
Default : 1
Range : 0,1
Description : 0: config section read at DataStore startup, 1: config section read during DataStore runtime
TraceMask
Default : 0x4
Range : 0x00000000 – 0xffffffff
Description : Controls the trace level
TraceMaskCollectMsg
Default : 0x0
Range : 0x00000000 – 0xffffffff
Description : Controls the trace level of grouped messages
NTEventLogLevel
Default : 0
Range : 0,2,3
Description : Write errors and warnings to Windows NT Log. 0: off, 2: Error, 3: Error and Warning
EsFlags
Default : empty
Range : 0x00000000 – 0xffffffff
Description : Engineering Special flags. These flags activate special features used for various tests and fixes