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Version: 4.2.0

Memory Dump

Configure memory dump files

In the event of a component crash of the Harmony Agent Adapter or the Harmony Routing Adapter, Windows creates a memory dump file. These files (also called minidump files) essentially contain the data of the Memory (RAM) at the moment of the component crash. Memory dump files help developers and administrators to diagnose and solve problems that lead to the component crash.

The minidump files of Harmony Agent Adapter and Harmony Routing Adapter are managed by the Windows Error reporting (WER). The location of these minidump files can be specified in the Windows Registry. For more information please consult: Collecting User-Mode Dumps

With the following example, minidump files of the Harmony Agent Adapter will be stored in the log file directory of the component

c:\ProgramData\BucherSuter\Logfiles\ConnectsHarmony

To specify the location of the minidump files for Harmony Routing Adapter, only change HarmonyAgentAdapter.exe to HarmonyRoutingAdapter.exe

Registry entry

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\HarmonyAgentAdapter.exe]

"DumpFolder"=hex(2): 43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\ 00,44,00,61,00,74,00,61,00,5c,00,42,00,75,00,63,00,68,00,65,00,72,00,53,00,\75,00,74,00,65,00,72,00,5c,00,6c,00,6f,00,67,00,66,00,69,00,6c,00,65,00,73,\00,5c,00,43,00,6f,00,6e,00,6e,00,65,00,63,00,74,00,73,00,48,00,61,00,72,00,\6d,00,6f,00,6e,00,79,00,00,00

"DumpType"=dword:00000001

It is highly recommended to configure the path for minidump files of Harmony Agent Adapter and Harmony Routing Adapter.