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Version: 2.7.0

Siebel Logging

The logging for the Siebel Application Object Manager and the Siebel Communications Session Manager are written to separate files for each user in the form SComm_\<Siebel username\>.log. However, these logging mechanisms both written into the same set of files by default which makes it easier to monitor or troubleshoot issues related to session communications for a particular user session. The logs can normally be found at \<SiebelRoot\>/siebsrvr/log.

To configure Siebel logging, go to "Administration - Server Configuration", select the desired Siebel Server and choose the component "Application Object Manager", respectively the "Communications Session Manager".

Siebel Application Object Manager Logging Parameters​

Siebel Application Object Manager parameters that log session communications activity include:

  • CommLogFile: Specifies the name of the log file (default value is SComm.log). A separate log file is created for each agent session, in the form SComm_username.log.
  • CommLogDebug: Specifies whether log files must contain extra detail. Setting to FALSE provides better performance.
  • CommMaxLogKB: Specifies the maximum size of log files.
  • CommReleaseLogHandle: Specifies that the log file handle must be released periodically. The default setting of TRUE provides better performance.

For further information see Siebel Performance Tuning Guide.

CommSessionMgr Logging Parameters​

CommSessionMgr parameters that log session communications activity include:

  • LogFile: Specifies the name of the log file (default value is SComm.log). A separate log file is created for each agent session, in the form SComm_username.log.
  • LogDebug: Specifies whether log files must contain extra detail. Setting to FALSE provides better performance.
  • MaxLogKB: Specifies the maximum size of log files.
  • ReleaseLogHandle: Specifies that the log file handle must be released periodically. The default setting of TRUE provides better performance.

For further information see Siebel Performance Tuning Guide.