Compatibility

This chapter describes the versions of the peripheral systems with which b+s Connects for Service Cloud Voice is compatible.

Operating System

The b+s Connects for Service Cloud Voice application runs completely on the Salesforce platform. Consequently, no additional Server is required.

Cisco Webex Contact Center (WxCC)

Supported with limitations.

Supported Browsers

• Google Chrome, most recent stable version
• Mozilla Firefox, most recent stable version
• Microsoft Edge (Chromium), most recent stable version

info

Please note that working with the gadget in a private browser window can lead to errors. The use of incognito mode is therefore not supported.