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Connects for SAP C4C

Product Documentation

User manual

A good user manual is the be-all and end-all. If you are a contact center agent, here you will find easy to understand yet detailed information on how to use b+s Connects for SAP C4C.

Go to the Agent Guide

Installation & Configuration

We offer a highly flexible solution that can be customized according to the needs of your business. If you are an administrator, you will find all relevant information pre-filtered here:

Go to the CRM Administrator Guide
Go to the CC Administrator Guide

Features & Changes

If you are thinking about using b+s Connects for SAP C4C, you will find useful information about the functionality and an exact change log in the following documents:


Features and Limitations
Changelog