TR Destination Handling

This measure category contains measures built from FACT_INBOUND_HANDLED and existing measures of these categories.

info

Main Focus is on measuring the outcome of transferred tasks.

Measure name = DAX formulas and expressions

Destination Answered = SUM(FACT_INBOUND_HANDLED[DestinationAnswered])

Destination Total = [Destination Answered] + [Destination Unanswered] + [Destination Unknown]

Destination Unanswered = SUM(FACT_INBOUND_HANDLED[DestinationUnanswered])

Destination Unknown = SUM(FACT_INBOUND_HANDLED[DestinationUnknown])