Manager
The Manager report contains the following pages:
Calling Overview
This report gives you an overview about the volume and handling of incoming calls and outdial calls made by users of the Webex Calling application.
Keep in mind that outdial calls are counted for the caller and incoming calls for the called party while the "Total Calls" measures those calls only once.
Incoming Calls
Use this report to see the available measures for incoming calls of the Webex Calling application in a tabular format including some groupings and conditional formatting.
User Calls
Use this report to see the available measures for user related inbound and outdial calls of the Webex Calling application in a tabular format including some groupings and conditional formatting.
The table above shows the volume and handling of inbound calls delivered to the users.
The table below shows all outdial calls made by the users.
