391 Agent Attribute Configuration
Definition
This report shows the configured attributes and their respective values of the selected agents.
Main data source: Agent_Attribute
Screenshots
Field description
| Field name | Description |
|---|---|
| AgentID | ID of agent |
| AgentFirstName | First name of agent |
| AgentLastName | Surname of agent |
| AgentName | Full name of agent (combination of surname and first name) |
| AgentPeripheralNumber | Login name of agent (PeripheralNumber) |
| AgentLoginName | Login name of agent (LoginName) |
| AgentEnterpriseName | EnterpriseName of agent |
| AgentDescription | Description of the agent |
| TeamID | ID of agent team (optional) |
| TeamName | Name of agent team (optional) |
| TeamDescription | Description of agent team (optional) |
| AttributeID | ID of attribute |
| AttributeName | Name of attribute |
| AttributeType | Type of attribute (Boolean = truth value, Proficiency = skills) |
| AttributeValue | Value of attribute |
| AttributeDescription | Description of attribute |