User manual

A good user manual is the be-all and end-all. If you are a contact center analyst or a reporting consumer, here you will find easy to understand yet detailed information on how to use b+s Reports for CUIC.

Go to the User Guide section to find useful information on the choice and utilization of reports.
Go to the Recommended Reports section to get a list of recommended reports for different purposes.

Installation & Configuration

We offer a highly flexible solution that can be customized according to the needs of your business. If you are an administrator, you will find all relevant information pre-filtered here:

Go to the Configuration section

Features & Changes

If you are thinking about using b+s Reports for CUIC, you will find useful information about the functionality and an exact change log in the following documents:

What's new
Supported Features
Limitations